Working with Three Levers
Trust, clarity, and an engagement model built so you can stand on your own when the work is done.
Why a lot of Salesforce help feels misaligned
Big firms often build engagements around product incentives, license sales, handoffs, and long retainers. You talk to a senior consultant once, then meet a rotating cast. The playbook feels like someone else's, not necessarily yours.
Three Levers is intentionally different: one senior consultant from first conversation through delivery, no financial incentive to push a particular license, and success defined by your team's independence, not by how long I stay on the hook.
Simple leverage, right configuration
The same basic elements (fulcrum, effort, load) can be arranged to solve completely different problems. I treat your organization the same way: I learn your configuration first, then apply force where it will matter most. Honest diagnosis before build, creative options before expensive defaults.
Brand promise: I prioritize your long-term independence over my short-term revenue. I solve the real problem, not just the surface symptom, and I make sure you own the solution when I leave.
Jason Best
I'm the founder of Three Levers, a boutique Salesforce practice for nonprofits and social-sector organizations. I'm based in the Pacific Northwest and have spent 26+ years in nonprofit and higher-ed technology, from inside organizations and as a consultant.
I work in plain language. I'd rather have a conversation in terms that make sense in your context than hide behind jargon or 'consultant speak'. I won't pretend to know it all. If I don't know something, I'll say so, then find out.
Technical range: Salesforce Sales Cloud and Nonprofit Cloud, NPSP, Flow, integrations, reporting, training, and custom development when configuration isn't enough. The through-line is always the same: what's actually wrong, what's the simplest honest fix, and how does your team keep it running without me.
When I'm not wrangling Salesforce orgs, I design and build theatre sets, play pretty much any paddle sport, and keep the kitchen busy for the gaggle of kids who land at our house. My wife and I have two kids and a bonus kid at home, plus a rotating cast of extras who might as well live here. When we aren't all singing karaoke together, I'm slowly introducing all of them to what a good movie looks like.
From discovery to you owning it
Independence is the success metric. I know it's done right when you need me less, not when I've maximized billable hours.
- Discovery
Questions first. You should get clarity from the conversation itself, even before a formal scope.
- Diagnosis
I separate symptom from root cause. You'll get options, including simpler or lower-cost paths when they're legitimate.
- Solution design
A plan that fits your budget and reality, not a generic implementation package.
- Build
Implementation, automation, integrations, custom work, with you in the loop the whole way.
- Knowledge transfer
Documentation and coaching so your staff owns the system. That's the goal.
You might be a fit if…
- You want a thinking partner who listens before prescribing, and who won't assume you need the most expensive path.
- You need systems and knowledge to outlive any single person on the team.
- You value direct access to the person doing the work.
What I don't do
- Not a Salesforce reseller. No commission on products or license tiers.
- Not a body shop. No anonymous junior bench; you work with me.
- Not one-size-fits-all. No fixed menu I force every client through.