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Two ways to get help

Section titled “Two ways to get help”

Three Levers products — installation, configuration, and bugs as documented on this site. Use the sections below and email when docs and troubleshooting aren’t enough.

General Salesforce — NPSP, Flow, integrations, reporting, custom development, training, and ongoing admin support are paid consulting, not covered by free product support. See Services for what I offer, or Contact to book a discovery call or send a note.

Product support

Section titled “Product support”

Map Records and Take Action (free managed package):

  • Installation and configuration in your org
  • Bugs and behavior as documented
  • Docs + email

Three Levers GIS API (paid, provisioned services):

  • Service provisioning, Named Credentials, External Services, Flow callouts
  • Hosted map and service name configuration
  • Docs + email + phone

Lightning Flow iFrame — JavaScript implementation:

  • Help embedding the widget on non-WordPress sites when docs and troubleshooting don’t resolve the issue

Not product support?

Section titled “Not product support?”

These docs are scoped to Three Levers tools. For everything else — org strategy, NPSP setup, automation beyond our packages, data migration, staff training, retainers — start on Services or reach out via Contact.

Sales, API provisioning, and discovery

Section titled “Sales, API provisioning, and discovery”

For new GIS services, boundary onboarding, implementation quotes, or “is this a fit?”, use Contact on the main site.

Reach out

Section titled “Reach out”

Product issues: Email or schedule through threelevers.com/contact. Include org context, product name, provisioned service name (if applicable), and what you’ve tried from these docs.

Consulting: Same Contact page — describe your org, timeline, and what you’re trying to fix or build. Or browse Services first if you’re not sure where you fit.